RETURN POLICY
1.An order is eligible for return within 3 days from the date of delivery.
2.Customers can initiate a return request on the following circumstaces.
Return policy
Item is damage / defective
Incorrect item delivered
colour different from description
Resolution
Refund / Gift card
Refund / Gift card
Refund
3.Customer has to raise a return request by sending an email to care@krishnastradional.com with the order details & the return reason. Incase of damaged / incorrect item a photograph of the product, the price tag & the packing cover which got delivered is mandatory.
4.Our support team will analyse the return request and approve the same. Once a return is approved, the item has to be packed & shipped to the below address.
5.Once a return is approved, the item has to be packed & shipped to the address.
Krishna’s Tradional , A Unit Of Sumangali Silks, 352, Doddagaradi Road, Sumangali Silks Circle, Hassan – 573201 Ph – +91 8660975197 IST
6.The products must be returned in it’s original condition, unaltered and unused. The price tag ( and the silk mark tag if applicable ) has to be present. The saree folding has to be intact.
7.Return logistic cost of Rs. 100/- for each item will be charged on free shipping orders.
8.Refund / gift card will be issued after receiving the item and approved by our quality assurance team. Refund amount/ Gift card will include only the cost of product. Any other cost incurred for the order by the company/ customer will not be refunded.
9.All the refunds will be credited to the same payment mode through which the order was paid. The refund might take 7 to 15 working days to credit from the date of initiation.
International Return
We do not accept international return.